If your item develops a fault or arrives damaged, please contact us first so we can resolve the issue for you as quickly as possible.įor more information please visit our Returns & Warranty page. Please note: For hygiene reasons, we cannot accept returns of facemasks, undershorts or underwear if the item has been removed/unsealed from its original packaging.
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We will give you a full refund on any item that is returned to us unused/unfitted, in a resaleable condition and in its original packaging (where possible). It's easy to return a product with our 365 day, hassle free returns. Please note that Pre-Order dates can sometimes change due to updated stock information.Ĭlick here for more UK and international delivery information. Please note that bulky products and bikes shipped to outlying UK regions are excluded from free shipping. Our standard delivery service is FREE in the UK, regardless of the size and on all orders over £20. We are committed to offering fast and free delivery, whether you're ordering bikes, accessories or clothing. On behalf of TNT we apologise for any delay and inconvenience this may cause.
Please keep checking the TNT tracking for further updates. This means your delivery has left our warehouse and is currently held at TNT main depot and there could be up to a 48 hour delay.
Please note on the TNT tracking app it may show your delivery status as ‘Collecting’ (as per image below).
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Please download the TNT Track and Trace App for iOS here and Android here so you can keep an eye on your delivery and any further updates. Please check your tracking on track your order here. Our couriers are working around the clock to get your order to you as soon as possible but there is a potential delay of up to 48 hours. Note: We are still offering deliveries to the Isle of Man, Scottish Highlands, Scottish Islands, Channel Islands, Isle of Wight, Jersey and Guernsey.Ĭourier Delivery update: Due to the COVID19 situation, we are currently experiencing some delays with deliveries. International Deliveries – Temporarily Suspended 11/11/20
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